Blog / small business
Notes from the field.
Short, practical pieces on the decisions I get asked about most. No news, no trends, no AI takes.
5 min read
What to keep running when the power goes out
Storm season is a good time to decide on paper what actually has to stay on when the hydro goes out, what can wait, and what that costs.
4 min read
What should a small business budget for IT?
Percentage-of-revenue benchmarks fall apart under 50 staff. Here is a simpler way to build a technology budget you can actually defend to your board.
3 min read
Managing IT vendors when you're not technical
You don't need to understand the technology to manage IT vendors well. You need written scope, one accountable name, and exit terms.
3 min read
Build vs buy for small-business software
What custom software really costs over five years, when a spreadsheet is honestly fine, and the narrow cases where building wins.
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