Blog / small-business
Notes from the field.
Short, practical pieces on the decisions I get asked about most. No news, no trends, no AI takes.
4 min read
What to Do After Clicking a Phishing Link
The order of operations after someone in your office clicks a phishing link and types a password: lock it down, find what the attacker left, then assess.
4 min read
Choosing a web developer without getting burned
How to vet a web developer: verify the portfolio, keep ownership of domain and hosting, pin down maintenance, and start with a small scope.
4 min read
A backup strategy an owner can actually audit
Three plain questions (what, where, restored when?) that let a business owner audit backups without technical knowledge, plus a checklist.
3 min read
DIY, handyman or specialist: picking the right level
A simple triage for home and small business tech jobs: what to do yourself, what to hand to a generalist, and when to pay a specialist.
3 min read
In-house, outsourced or hybrid IT
How to decide between in-house IT, an outsourced provider, or a hybrid, based on company size, risk, and the hidden costs of each.
4 min read
Technical debt, explained for owners
What developers mean by technical debt, how to budget for paying it down, and when carrying some debt is the right business call.
4 min read
When a growing business needs its first IT person
The signals that a growing business is ready for its first IT hire, why a generalist should come first, and the alternatives worth weighing.
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