Blog / vendors

Notes from the field.

Short, practical pieces on the decisions I get asked about most. No news, no trends, no AI takes.

The warning signs that a project has outgrown your vendor, how to check before you sign, and what to do if you are already mid-project.

A quote that comes in far below the others is telling you something. What gets cut to hit a low number, and how to compare quotes honestly.

Response time is not resolution time. What support contracts actually promise, what voids coverage, and who owns your configurations.

You don't need to understand the technology to manage IT vendors well. You need written scope, one accountable name, and exit terms.

Thirty minutes, no charge, no pitch.